Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information (name, email address, phone number)

• Appointment or intake information you voluntarily provide

• Communication preferences

• Technical data such as IP address, browser type, and device information

• SMS opt-in consent records

2. How We Use Your Information

We use collected information to:

• Provide counseling services and support

• Schedule and manage appointments

• Communicate service updates and reminders

• Respond to inquiries and customer support requests

• Improve website performance and user experience

• Send SMS communications (only if opted in)

3. SMS Opt-In & Communications

By providing your phone number and opting in, you consent to receive SMS messages from us related to appointments, service updates, and support.

• Message frequency may vary

• Message and data rates may apply

• You may opt out at any time by replying STOP

• You may reply HELP for assistance

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Cookie & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Enhance user experience

You may disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to:

• Opt out of SMS communications at any time (reply STOP)

• Request updates or corrections to your information

• Request deletion of your data where applicable

• Contact us regarding how your information is used

7. No Sharing of SMS Opt-In Data

We do not sell, rent, trade, or share SMS opt-in consent, phone numbers, or messaging data with third parties or affiliates for marketing or promotional purposes.

Your SMS consent is used solely for communication between you and Simply Redefining Wellness & Counseling.

8. Third-Party Services

We may use third-party providers for website hosting, scheduling, or communication systems. These providers only process data necessary to perform their functions and are required to maintain confidentiality.

9. Children’s Privacy

Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us:

Simply Redefining Wellness & Counseling
525 Washington Blvd, Suite 300
Jersey City, NJ 07310
Email: info@simplyredefining.com
Phone: (347) 790-0156